Kuppe Labs

Kuppe Labs builds AI that texts your missed callers back in seconds, turning the jobs you're losing to voicemail into booked appointments instead of calls to the shop down the road.

Founding rate: $149/mo, no setup fee, locked in for life.

Now onboarding our first HVAC partners at this rate, permanently.

~60s
From missed call to first text back
24/7
Nights, weekends and holidays covered
No contract
Month to month, cancel anytime

How the service is set up — not measured customer results.

Example conversation

Sorry we missed your call — this is Sunrise Cooling. What's going on with your AC today?

9:47 PM

It just died. It's 100 degrees in here.

9:48 PM

Got it — that's urgent, we'll prioritize you. What's your name and the address?

9:48 PM

Marcus, 4412 Oak Ridge Dr

9:49 PM

Thanks Marcus. We can have a tech there tomorrow 8–10 AM or 1–3 PM. Which works?

9:49 PM

8–10

9:50 PM

You're booked for tomorrow 8–10 AM. Reply STOP to opt out.

9:50 PM
Booked in 3 minutes

How it works

  1. Customer calls, no one picks up

  2. Kuppe Labs texts them back in seconds

  3. They reply, get booked, you get the job

Missed calls are quietly draining your revenue

When a homeowner's AC dies, they don't leave a voicemail and wait. They call the next name on Google. Here's what the numbers say happens when your phone goes unanswered:

85%

of callers who reach voicemail never call back.

Source: PATLive / Aircall

62%

of callers who don't get through immediately call a competitor.

Source: Dialzara

35–45%

of HVAC and plumbing calls come in after hours, when pickup rates fall below 18%.

Source: SkipCalls 2026 Contractor Missed Call Report

$350

in lost revenue is what the average missed HVAC call represents.

Source: Contractor Magazine

Figures above are industry estimates from the named sources, shown to illustrate the scale of the problem.

We catch the calls you can't

Kuppe Labs' Revenue Recovery watches for missed calls and responds instantly. No new phone system, no app for your techs to learn.

  1. Step 19:47:03 PM

    A call comes in and goes unanswered

    Your tech is on a roof, under a house, or it's 9pm. The call would normally go to voicemail, and probably to a competitor.

    Missed callNo voicemail left
  2. Step 29:48:04 PM

    AI texts the caller back in ~60 seconds

    Before they can dial the next company, they get a friendly text: ‘Sorry we missed you, how can we help?’ The conversation stays with you.

    Auto-reply sent

    Sorry we missed your call — this is Sunrise Cooling. What's going on with your AC today?

  3. Step 39:51 PM

    The lead is captured and pointed toward a booking

    The AI answers basic questions, gathers what the job needs, and steers the customer toward scheduling, so a missed call becomes a real opportunity instead of a dead end.

    Lead capturedName, address and the problem — sent to you.

Illustrative example. Timestamps and messages are scripted, not a record of a real call.

Try it yourself

See exactly what your customers would experience when a call goes unanswered.

Call: +1 (281) 699-0230

Let it ring out. Nobody answers — that's the demo. Your text back lands in about a minute.

What Revenue Recovery does today

When a call to your business goes unanswered, Kuppe Labs automatically sends the caller a text within about a minute. The AI greets them, asks how it can help, answers basic questions, and points them toward booking, all in your business's name. It runs quietly in the background; your team doesn't have to do anything differently.

What's included

  • Instant automated text-back on missed calls
  • AI replies that sound like you — e.g. “Sorry we missed your call! What’s going on with your AC today?”
  • Your business name and tone on every message
  • A2P 10DLC carrier registration handled for you
  • Setup, testing, and tuning done directly with you
  • Simple record of caught calls and conversations

Example conversation

Sorry we missed your call — this is Sunrise Cooling. What's going on?

I smell gas near the furnace

Please leave the house now and don't switch anything on. I've alerted the owner directly — you'll get a call in a minute.

Emergency — owner was texted immediately

Real escalation logic — the AI recognizes emergencies and alerts you directly instead of guessing.

See what missed calls might be costing you

Rough estimate, not a promise. Adjust the numbers to your shop.

Assumes 30–40% of missed callers can be recovered with an instant text-back (industry range).

Estimated revenue you could win back each month

$5,196 – $6,928

Estimate only, based on the industry recovery range above and the numbers you entered. Actual results vary by market, timing, and how you follow up.

Simple pricing

Straightforward monthly pricing, and no setup fee. The founding rate is locked in permanently — sign up at it and it stays yours, even after our standard pricing goes up.

Founding rate: $149/mo, no setup fee, locked in for life

Locked in for as long as you stay. It doesn't go up as we grow.

At this price the alternatives are self-serve: a dashboard, a Twilio account, and a weekend of wiring it up yourself. We register your numbers for A2P 10DLC, write the replies against the way your own calls actually come in, and tune them with you once real ones start landing — same monthly rate, nothing upfront.

Growth

Standard rate

The same missed-call Revenue Recovery service at our standard rate, for businesses that join once founding pricing has ended.

Revenue Pro

Custom

For higher-volume businesses that want the voice agent, qualification, and booking automation as they roll out.

No setup fee, no long-term contract, cancel anytime. Revenue Pro is quoted per business for higher-volume shops.

On the roadmap: the voice agent is not available yet.

Why text-back first, and not a voice agent

Some tools answer the call live with an AI voice. That's a real difference, and we'd rather you hear it from us: today Kuppe Labs waits for the call to go unanswered, then texts. Here's why we built that half first.

It runs on the line you already have
Nothing about your phone system changes, no call gets routed through us, and there's no greeting for your customers to sit through. That's the difference between going live in days and rebuilding how your calls are handled.
Nobody has to trust a robot mid-emergency
A homeowner whose AC just died at 9pm is not in the mood to work out whether the voice on the line is a person. A text asks nothing of them in that moment — they read it when they're ready and answer in their own words.
The miss is the expensive part either way
A voice agent and a text-back are both trying to stop the same thing: the caller moving on to the next number. Catching them in the sixty seconds after the miss is the part we can run reliably today, so it's the part we sell today.

The voice agent is genuinely coming — it's first on the roadmap below. We'd rather ship the half that works now than demo the half that doesn't.

Why Kuppe Labs, not a generic answering service

Built for revenue recovery

We keep the customer engaged and move them toward a booked job instead of logging the call and stopping there.

Same missed call, two outcomes

Answering service
  1. Takes a message
  2. You call back later
  3. They've already booked someone else
Kuppe Labs
  1. Texts back in ~60s
  2. Answers and captures the job
  3. You follow up with a live lead

Made for home-service workflows

We understand how HVAC, plumbing, and electrical calls actually come in, and what a homeowner in a hurry needs to hear.

Carrier-compliant out of the box

We handle A2P 10DLC registration so your texts actually get delivered and you stay on the right side of US carrier rules.

You work directly with us

No ticket queue, no call center. A real person sets it up, tunes it, and answers when you need something.

Measurable, honest ROI

You'll see what's coming in. We'd rather show you real numbers than make big promises.

No new phone system, no app, nothing for your crew to learn.

Compliant and yours

Since February 2025, US carriers block business texts that aren't properly registered.

A2P 10DLC registration
We handle it, so your messages get delivered instead of silently dropped.
Carrier and TCPA rules
Your messages stay compliant with both — that stays our job, not one more thing on your plate.
Your customer data
Yours. We don't sell it or share it, and you can take it with you if you ever leave.

Built on

No black box. Here's exactly what runs your texts.

Most agencies won't tell you what's under the hood. This is the stack — look any of it up.

Telnyx
Carrier-grade SMS and A2P 10DLC registration
n8n
Workflow orchestration
Grok
AI replies in your business's voice
Airtable
Your call log and lead records

We name these vendors to describe our stack accurately. None of them sponsor, endorse, or are affiliated with Kuppe Labs. All trademarks belong to their owners.

Daniel Orech

Who's behind it

Kuppe Labs is built and run by one person, not a support queue. You work directly with whoever actually builds the thing.

Meet the founder

Coming soon

Where this is going

Missed-call text-back is the start. These are on the roadmap, and we'll tell you honestly when each is ready.

  1. AI voice phone agent

    Answers the call itself, in a natural voice, when no one on your team can.

  2. Lead qualification

    Sorts urgent jobs from tire-kickers before they ever hit your schedule.

  3. Booking automation

    Puts qualified jobs straight onto your calendar.

  4. ROI dashboard

    One screen showing calls caught, jobs recovered, and revenue won back.

All 4 items above are coming soon and not yet available.

Frequently asked questions

How does the missed-call text-back actually work?

When a call to your business goes unanswered, Revenue Recovery automatically sends the caller a text within about a minute. The AI greets them in your business's name, asks how it can help, and points them toward booking, so the customer stays with you instead of calling the next company.

Do I need to change my phone system or buy new hardware?

No. Revenue Recovery works alongside your existing number and phones. There's nothing new for your techs to learn or carry.

How fast can it be set up?

The missed-call text-back itself is quick to stand up. The main variable is carrier registration (A2P 10DLC), which we handle for you and which typically clears in a few business days. We'll give you a realistic timeline on your demo call.

Is this compliant and legal?

Yes. US carriers require business texting to be registered through A2P 10DLC, and we handle that registration for you so your messages get delivered and stay within carrier and TCPA rules.

What happens if the AI gets something wrong?

The AI handles the first response and basic questions, and it's built to recognize when something needs a real person — like an emergency — and alerts you directly, rather than guessing. We tune it with you during setup, and you can adjust how it talks at any time.

Who owns the customer data?

You do. We don't sell or share your data, and if you ever decide to leave, you can take it with you.

What does it cost, and am I locked in?

Pricing is a simple $149/mo, no setup fee. This is our founding rate for early partners, and it's locked in for as long as you stay with us — it won't increase later. There's no long-term contract. You can cancel anytime.

Stop losing jobs to voicemail

Book a 15-minute demo and we'll show you exactly how it would work for your business, live.

Try it yourself

See exactly what your customers would experience when a call goes unanswered.

Call: +1 (281) 699-0230

Let it ring out. Nobody answers — that's the demo. Your text back lands in about a minute.